Who we are
Romantic Queen Abayas is committed to protecting your privacy and ensuring that your personal information is kept secure. We have created this Privacy Policy & Terms to explain how we collect, use, and protect your personal information.
By using our website, you agree to the terms of this Privacy Policy & Terms.
COLLECTION OF PERSONAL INFORMATION
We may collect personal information from you when you place an order, subscribe to our newsletter, or contact us. This information may include your name, email address, phone number, and shipping address.
USE OF PERSONAL INFORMATION
We may use your personal information to process orders, provide customer service, and send promotional emails. We may also use your personal information to improve our website and services.
SHARING OF PERSONAL INFORMATION
We will not share your personal information with any third parties, except as necessary to fulfill your order or provide customer service.
SECURITY OF PERSONAL INFORMATION
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure.
HOW LONG DOES SHIPPING TAKE?
Please allow up to 3 weeks for orders to be processed and shipped. Where possible, your order will be posted on the same day and you may receive it within the week.
DO YOU ACCEPT REFUNDS/EXCHANGES?
We have a no refund/exchange policy as the fabric is cut specifically for your order once the order has been placed.
HOW DO I KNOW MY ABAYA SIZE?
Please refer to our size chart which will be sent to you via WhatsApp
DO YOU SHIP INTERNATIONALLY?
Yes we do, with an extra international shipping fee.
WHERE IS THE SIZE CHART
